Reports to: Operations Manager Location: San Diego, CA
Effective Date: March 2021 FLSA Status: Full-time, exempt
General Purpose of the Job: Provides project, office, and administrative coordination for SURVIVORS in relation to all aspects of community relations, communications, development, and public affairs.
Essential Duties and Responsibilities: (The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position.) This position will require remote work, in-office work, in-the field work, or a combination thereof.
- Write, graphic design and edit newsletters, e-newsletters, annual reports, blogs, presentation materials and other agency publications
- Support Benevon team in achieving key metrics including, management of volunteer ambassadors, annual fundraising event coordination, and special events
- Develop optimization strategies that increase search engine results rankings (SEO)
- Update content and website links for maximum optimization and search engine rankings (WordPress)
- Support donor database (Raiser’s Edge) data entry, management, and correspondence
- Coordinate outreach at community events and schedule speaking engagements for key staff and volunteers
- Handle bulk mailings for newsletters, annual reports, and special promotions
- Review upcoming events, research reports, newspapers, social media, and specialized journals for possible leads to outreach events, feature stories, and social media campaigns
- Develop social media strategy and manage campaigns (Facebook, Instagram, Twitter, LinkedIn, YouTube)
- Edit and format videos and photos for social media, website, and additional external communications
- Oversee use of logo and language that relates to SURVIVORS’ mission, programs and achievements
- Assist with the supervision of interns and volunteers, as needed
- Apply sensitivity to confidential nature of personal and financial information of clients, donors and volunteers
- Perform other duties as assigned
Minimum Qualifications:
- Bachelor’s degree required; preferably but not limited to communications, public relations, media studies, or marketing related field
- Experience in marketing and communications desirable
- Experience in Search Engine Optimization (SEO) and Google Analytics desirable
- Experience with Raiser’s Edge software desirable
- Experience with Microsoft Office Suite and Adobe Creative Suite, WordPress, Canva, Illustrator and InDesign desirable
- Excellent interpersonal, verbal communication and active listening skills; demonstrated ability to communicate effectively with individuals at all levels
- Excellent writing and editing skills
- Excellent organizational and time management skills; ability to prioritize workload, maintain attention to detail, and handle a variety of responsibilities simultaneously
- Ability to work independently in an fast-paced environment
- Strong collaborative spirit and ethics to match organizational culture
- Must have reliable car, valid California driver’s license and adequate auto insurance
- Strong commitment to human rights work and a passion for the mission of Survivors of Torture, International
Compensation: Competitive salary and benefits offered.
Application procedures: To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: hiring@notorture.org. Please include “Community Relations Coordinator” in the subject line. No phone calls please.
SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law.
Reports to: Program Manager
Effective Date: April 2021
Location: San Diego, CA
FLSA Status: Exempt, Full-time
General Purpose of the Job: With the clinical team, provide holistic, strengths-based, trauma-informed, integrated mental health and social services to individuals and families.
Essential Duties and Responsibilities: (The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position.) This position will require remote work, in-office work, in-the-field work, or a combination thereof.
- Assist clients in applying for and obtaining social and other services
- Build, maintain and refer to network of community resources
- Advocate for client services and professionally represent agency
- Coordinate receiving community donations provided for clients such as food and hygiene items
- Coordinate Cards of Hope Project for detained clients
- Schedule interpreters for client services
- Conduct eligibility screenings and initial assessments
- Conduct outcome measurements
- Identify critical client care issues for clinical meetings and supervision
- Seek guidance from and report crises to program manager
- Document client services in Cerner and ETO (electronic medical records) database ensuring data is complete, accurate, and contract-compliant
- Regularly review client charts to ensure compliance with established protocols
- Participate in all-agency functions including development outreach and events
- Perform other duties as assigned
Minimum Qualifications:
- Strong commitment to the mission of SURVIVORS of Torture, International
- Bachelor’s degree in social work, psychology, or related field; Master’s degree preferred
- Possess excellent communication, problem solving, time management and organizational skills
- Possess strength-based, client-centered, trauma-informed clinical skills
- Experience and competence working with diverse populations and languages
- Bilingual in Spanish and English, preferred
- Knowledge of client services databases such as Cerner and ETO, preferred
- Must have reliable car, valid California Driver’s license and adequate auto insurance
Compensation: Competitive salary and benefits offered.
Application Procedures:
To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: hiring@notorture.org. No phone calls please.
SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law.
Reports to: Program Manager
Location: San Diego, CA
Effective Date: March 2021
FLSA Status: Exempt, Full-time
General Purpose of the Job: With the clinical team, provide assistance to individuals and families in need of health-related services through a holistic, strengths-based, recovery-oriented service program.
Essential Duties and Responsibilities: The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position. This position will require remote work, in-office work, in-the-field work, or a combination thereof.
- Coordinate services to meet medical needs of clients
- In conjunction with other clinical team members and medical professionals, participate in treatment planning
- Coordinate physicians to document physical effects of torture, including timely completion and delivery of medical affidavits to immigration attorneys in support of clients’ legal cases
- Schedule interpreters for client services
- Coordinate on-site and/or teletherapy psychiatric appointments
- Serve as a liaison among psychiatrists, pharmacists and clients to facilitate medication compliance
- Recruit pro bono or low bono healthcare practitioners in private practices, clinics, hospitals and universities to provide medical, dental and allied healthcare for clients
- Orient healthcare providers to special needs of torture survivors and advocate on their behalf
- Assist with enrolling clients into Medi-Cal under PRUCOL
- Document client services in ETO (electronic medical records) database ensuring data is complete, accurate and funder-compliant
- Perform quality control checks on ETO data
- Supervise university interns and volunteers
- Notify and consult with supervisor regarding any critical incidents and/or client care needs
- Participate in all-agency functions including development outreach and events
Minimum Qualifications & Requirements:
- Graduate of an accredited 4-year university in public health or related health field
- General working knowledge of case management practices
- Familiarity with treatment issues related to pain, psychological factors and rehabilitation
- Familiarity with local healthcare environment
- Excellent oral and written communication, problem-solving and organization skills
- Experience working with diverse ethnic backgrounds and languages; facility with one or more languages other than English is a plus
- Possess valid California driver’s license, adequate auto insurance and reliable vehicle
- Ability to work independently and as a team member
- Strong commitment to human rights and to the mission of Survivors of Torture, International
Compensation: Competitive salary and benefits offered.
Application Procedures:
To be considered for this position, please email your detailed cover letter, resume and salary requirements to hiring@notorture.org. No phone calls please.
SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law.
We recruit contractors and volunteers on a continuous basis.