Hiring New Position: Clinical Case Manager

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Survivors of Torture, International (SURVIVORS)

 Clinical Case Manager Job Posting 

 Reports to: Program Manager

Effective Date:  November, 2018

Location: San Diego, CA     

FLSA Status: Exempt, Full-time

General Purpose of the Job: With the clinical team, provide holistic, strengths-based, trauma-informed, integrated mental health and social services to individuals and families.

 Essential Duties and Responsibilities: (The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position.)

  • Assist clients in applying for and obtaining social, and other follow-up, services
  • Identify critical client care issues for clinical meetings and supervision
  • Supervise social work intern(s)
  • Build, maintain and refer to network of community resources
  • Organize volunteer driving and Befriender programs
  • Coordinate note cards project for detained clients
  • Assist with Healing Clubs and other group activities
  • Write client-related grant proposals and reports
  • Conduct client assessments and create treatment plans
  • Document client services in Cerner and ETO (electronic medical record) database ensuring that data is complete, accurate, and contract-compliant
  • Regularly review client charts to ensure compliance with established protocols
  • Screen client referrals per eligibility criteria
  • Spearhead interpreter program
  • Seek guidance from and report crises to program manager
  • Participate in all-agency functions including development outreach and events
  • Coordinate receiving donations for clients such as food, hygiene and clothing
  • Perform other duties as assigned

Minimum Qualifications:

  • Strong commitment to the mission of SURVIVORS of Torture, International
  • Bachelor’s degree in social work, psychology or related field; Master’s degree strongly preferred
  • Possess excellent communication, problem solving and organizational skills
  • Must have reliable car, valid California Driver’s license and adequate auto insurance
  • Experience and competence working with diverse populations and languages; facility with one or more language other than English is a plus
  • Proficient in Microsoft Office Suite and databases

 Compensation: Competitive salary and benefits offered.

 Application Procedures: To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: survivors@notorture.org. No phone calls please.