Reports to: Program Manager 

Location: San Diego, CA 

Effective Date: February 2023 

FLSA Status: Exempt, Full-time 

General Purpose of the Job: With the clinical team, provide holistic, strengths-based, trauma-informed, integrated mental health and social services to individuals and families. 

Essential Duties and Responsibilities: (The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position.) This position will require remote work, in-office work, in-the-field work, or a combination thereof. 

• Assist clients in applying for and obtaining social and other services 
• Build, maintain and refer to network of community resources 
• Advocate for client services and professionally represent agency 
• Coordinate receiving community donations provided for clients such as food and hygiene items 

• Coordinate Cards of Hope Project for detained clients 
• Schedule interpreters for client services 
• Conduct eligibility screenings and initial assessments 
• Conduct outcome measurements 
• Identify critical client care issues for clinical meetings and supervision 

• Seek guidance from and report crises to program manager 
• Document client services in Cerner and ETO (electronic medical records) database ensuring data is complete, accurate, and contract-compliant 
• Regularly review client charts to ensure compliance with established protocols 
• Participate in all-agency functions including development outreach and events 
• Perform other duties as assigned 

Minimum Qualifications & Requirements: 

• Strong commitment to the mission of SURVIVORS of Torture, International 
• Bachelor’s degree in social work, psychology, or related field; Master’s degree preferred 
• Possess excellent communication, problem solving, time management and organization skills 
• Possess strength-based, client-centered, trauma-informed clinical skills 

• Experience and competence working with diverse populations and languages 
• Bilingual in Spanish and English, preferred 
• Knowledge of client services databases such as Cerner and ETO, preferred 
• Must have reliable car, valid California Driver’s license and adequate auto insurance 

Compensation: Competitive salary and benefits are offered 

Application Procedures: To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: [email protected] No phone calls please. 

SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law. 

Refugee and Afghan Mental Health (RAMHI) Program Support Specialist  

Reports to: Refugee and Afghan Mental Health Peer Specialists

Location: San Diego, CA 

Effective Date: April 2023 

FLSA Status: Non-Exempt,  Full-time (1.0 FTE)  

General Purpose of the Job: Provide program and project support to senior personnel that focuses on reducing stigma around mental health and increasing understanding of and access to mental health services for diverse and vulnerable populations through culturally and linguistically appropriate methods.  

Essential Duties and Responsibilities: (The examples of functions are not necessarily exhaustive. Management is not precluded from assigning other related functions not listed herein if such functions are a logical assignment for the position.)  

• Provide administrative and technical project management support for the Refugee and Afghan Mental Health Program 
• Assist with mental health literacy workshops and wellness clubs to decrease stigma around mental health and increase access to mental health care for clients 
• Develop program and project materials and help organize schedules, events, workshops, and other program activities 
• Collect and manage data; draft summary documents or requests for information; or other similar administrative and technical work supporting program activities and projects. 

• Collaborate with Refugee and Afghan Mental Health Specialists and other staff as needed  
• Develop and implement protocols for data collection, surveys, and quality control practices 
• Conduct client assessments and follow-up assessments as needed 
• Provide senior staff with feedback and suggestions for progressively enhancing the quality of  program effectiveness  
• Adhere to HIPAA and other privacy and security safeguards  

• Adhere to ethical standards as outlined in agency and external IRB protocols  
• Perform other duties as assigned  

Minimum Qualifications:  

• Strong commitment to the mission of Survivors of Torture, International  

• Bachelor’s degree required, preferably in social work, psychology, sociology, statistics, economics, informatics, or a related field  
• Minimum of 1 to 2 years of applied experience working with community programs and/or vulnerable populations  
• Ability to prioritize and manage time effectively (including the ability to meet multiple deadlines)  
• Ability to organize, develop, and present information in ways that are culturally appropriate and to diverse audiences  
• Strong verbal, written, and interpersonal communications skills  

• Accuracy, attention to detail, and organizational skills a must  
• Comfort working independently and collaboratively  
• Bilingual is not required but preferred 

Compensation: Competitive salary and benefits are offered. The Program Support Specialist position offers a yearly salary of $52,000.

Application procedures: To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: [email protected] Please include “Refugee and Afghan Mental Health (RAMHI) Program Support Specialist” in the subject line. No phone calls please.  

SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law.  

Peer Support Specialist 

Reports to:  Clinical Director

Location:  San Diego, CA 

Effective Date:  July 2022

FLSA Status:  Full-time, Exempt 

General Purpose of the Job:  Provides support and navigation services as used in recovery process 

Essential Duties and Responsibilities:  The examples of functions are not necessarily exhaustive. Management may assign other related duties and functions.  This position requires remote work, in-office work, in-the-field work, of a combination thereof.   

• Conduct community outreach engagement activities to isolated or underserved populations, with a special focus on newly arriving Africans and their families 
• Serve as a mentor sharing own experiences and demonstrating ability to role model effective coping skills, self-help strategies and use of community supports and resources.  
• Assist clients in navigating behavioral health system, referring to community agencies and linking to legal, health, social, employment and educational services. 
• Engage in guided home and office visits to provide quality services to clients  

• Assist in client support activities, including psycho-social-educational groups and peer support groups  
• Develop and offer mentorship programs for torture survivors to allow them to inform service delivery, lead survivor-focused initiatives and simultaneously enhance employability credentials.   
• Schedule interpreters for clients 
• Demonstrate boundaries consistent with professional standards 
• Communicate, represent and promote clients’ perspectives within SURVIVORS and the community-at-large 

• Identify critical care issues for clinical meetings and supervision 
• Seek guidance from and report crisis to supervisor 
• Complete all charting and documentation as required and in a timely manner 
• Participate in all agency functions including development outreach and events 
• Represent agency in relevant community meetings 

• Maintain strict confidentiality in compliance with HIPAA 

Minimum Qualifications: 

• Bachelor’s degree from an accredited university 
• Two years of related work experience, including lived experience with mental health recovery 
• Experience working with diverse ethnic populations 

• Bilingual in English and Amharic or other African languages 
• Excellent interpersonal, communication, problem solving and organizational skills 
• Must have reliable, valid California driver’s license and adequate auto insurance 
• Strong commitment to the mission of Survivors of Torture, International 

Compensation: Competitive salary and benefits are offered 

Application Procedures: To be considered for this position, please send a detailed cover letter, resume and salary requirements as a Word document or PDF file to confidential email: [email protected] No phone calls please. 

Survivors of Torture, International is an Equal Opportunity Employer. SURVIVORS prohibits discrimination against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns or volunteers based on any legally-recognized basis, including, but not limited to, their actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 or over), sexual orientation, Civil Air Patrol status, military and veteran status, immigration status or any other consideration protected by federal, state or local law.